Goodcom Wholesale card reader machine Suppliers

 1. Do you have the products in stock? 

Yes, most of the items are in stock. The goods will be shipped to you within 2-3 business days after payment received. For the products out of stock, it will take around 5-7 working days to make shipment.

 2. Do you supply other POS related items? 

Yes, Runtouch is your 1 stop solution for Point of Sale System (Touch POS Terminal, Touch Screen Monitor, Thermal Rceipt Printer, Barcode Label Printer, Laser Barcode Scanner, Magnetic Card Reader and Writer, Customer Pole Display, Cash Drawer, other POS peripherals). We offer a professional service, and custom design your Touch POS System according to your requirements and budget.

 3. How do I know if you ship out my order? 
The tracking number (DHL, UPS, FedEx, TNT, EMS etc.) or Air Waybill or Bill of Loading B/L by Sea will be sent to you as soon as your goods are shipped out, we also follow up the delivery and keep you informed. The after service is provided - We support what we sell.

 4. How much support do I get? 
When you become a Runtouch customer, you get unlimited phone, Remote support by trained staff for any type of assistance, consultation, or training. There is no any per call charge for support. We guarantee, and We stand behind our products. 

 Warranty 

• Warranty for all of the Runtouch products is 36 months.
• Free spare parts for replacement if broken during warranty.
• No need to send the broken spare parts back to the Runtouch.
• Email us about the broken items with details (picture or video).
• You will surely get the Satisfied Solutions within 24 hours.

 OEM 

• Free OEM service if order up to 50 pieces or more.
• OEM your logo and sticker on the product and Box etc.

 Special Offer 

• 1% product is Free as a gift when order 100 pieces or more.

 Sample Order 

• Q1. Is the Sample Order available?
• A: Sure, upon your request.

• Q2. How long do you need to prepare the sample?
• A: It may take 2-3 working days depending on different products.

• Q3. What is your Minimum Order Quantity (MOQ)?
• A: MOQ=1 piece for the standard model. We sincerely suggest customers buy 2         pieces, because double carton packing will make the goods Safer. 

• Q4. What payment terms do you accept?
• A: For samples, we accept Western Union. Or Telegraphic Transfer (T/T) to our         company HSBC account if the customers prefer to arrange it.

• Q5. How will you ship out the samples?
• A: For samples order, usually shipped via DHL, UPS, TNT or FedEx etc. For big         bulk order, shipped by Air or by Sea is a better solution.